Ordering mice from countries within North America

 

For International Purchasing Information, please refer to our International Customers section.

Orders and Inquiries

Please contact Customer Service to place orders, inquire about orders, or obtain strain price or availability information.

Orders can be placed by telephone, fax, postal mail, emails, or by using our online request form. 
Office Hours 8:00 AM to 6:00 PM (Eastern Time) Monday through Friday

Telephone

 1-800-422-6423 (from U.S.A. locations only)
1-207-288-5845 (from any location)

Fax

 1-207-288-6150 (from any location)

Mail

The Jackson Laboratory
Customer Service
610 Main Street
Bar Harbor, Maine
04609-1526 U.S.A.

Online

JAX® Mice Online Order Request Form (secure interactive PDF)

Email

orderquest@jax.org 

Technical Support
To obtain technical information or discuss research applications for JAX® Mice strains, please use the contact information below:
Office Hours 8:00 AM to 6:00 PM (Eastern Time) Monday through Friday

Telephone

 1-800-422-6423 (from U.S.A. locations only)
1-207-288-5845 (from any location)

Fax

 1-207-288-6629 (from any location)

Online

Micetech Technical Support Form