Shipping information
We recommend and can arrange ground transportation in dedicated, climate-controlled vehicles for most locations in the U.S.A. and Canada. We can arrange air transport to Mexico. If ground transportation is not available to your location, we can arrange for air shipment. We ship all mice in protective, filtered containers. For additional information concerning transportation to your institution, contact Customer Service at 1-800-422-6423 (from U.S.A. , Canada and Puerto Rico only) or +1-207-288-5845 (from any location).
Shipping and container charges
Shipping charges are based on the number of shipping containers used. Shipping charges are prepaid and itemized on invoices. We may use more containers if mice originate from different rooms or cages, if mice are aggressive and must be maintained at low densities, or if transportation regulations and animal welfare concerns require shipping at lower densities.
Dedicated ground transportation throughout U.S.A. and Canada
We have been shipping JAX® Mice to biomedical researchers throughout the world for over 30 years. Our dedicated ground transportation network provides safe, cost-effective, weekly transport for JAX® Mice to over 99% of the U.S.A. and most of Canada.
Enlarged version of map available
JAX® Mice are shipped on specially-constructed trucks engineered with environmental control systems which facilitate sanitation and air flow to ensure a low-stress, clean, comfortable and safe ride. The environmental control systems alert drivers and JAX personnel to deviations, incorporate multiple backup features, and carry maintenance support guarantees for all points en route. Highly skilled drivers understand the needs of JAX® Mice and of our customers.
When shipping JAX® Mice, we take special care to provide them an environment that is familiar to them, thus alleviating stress. All JAX® Mice are packed within the isolators and barrier facilities in which they are raised. They are shipped in our state-of-the-art autoclaved and sterilized JAX® Mice Shipping Containers. The containers are supplied with fresh bedding, gelantinized water packets, and the same feed that the mice are fed during production. Mice shipped by this method arrive clean and in excellent health after journeys of up to ten days.
Mice shipped via our ground transportation service arrive at their destinations up to six times less likely to develop stress-related health problems than those shipped via the less controlled conditions of most economical overnight air delivery services. If we do not currently deliver to your facility we can modify our routes for large or recurring orders. Alternately, we can arrange closely controlled air shipments with environmental conditions similar to those in our ground transportation service. Routes are constantly being expanded.
For additional information concerning transportation to your institution, contact Customer Service department at 1-800-422-6423 or +1-207-288-5845 or orderquest@jax.org.
