Customer service & support
We are committed to enabling biomedical research by sharing our knowledge and technical expertise with the worldwide research community. Find technical assistance for selecting and using mouse models, request JAX® Mice posters and technical publications, or contact customer service to order mice.
Customer service
Information and contact forms for new and existing customers.
Technical support
Contact technical information scientists, or access online resources related to animal husbandry, mouse nomenclature, PCR genotyping, and more.
Regional representatives
Connect with knowledgeable regional representatives who are eager to share research expertise, mouse-based research tools and resources with you.
Literature
Catalogs, resource manuals, and instructional posters are all available to customers using JAX® Mice and Services.
Research Affiliates Program
Obtain facilitated access to comprehensive scientific information and research expertise uniquely available from The Jackson Laboratory. This program has been designed specifically to expedite solutions for the pharmaceutical, biomedical, and biotech industries.
